CashOn is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data.
1. Data We Collect
We collect the following:
1.1 Personal Information
- Full name
- Phone number
- Email address
- Date of birth
- BVN (when required for verification)
- Address
- ID documents
1.2 Financial Information
- Bank account details
- Transaction history
- Savings plan activity
1.3 Technical Information
- Device details
- IP address
- Cookies
- Usage analytics
2. How We Use Your Data
We use your data to:
- Create and manage your account
- Process savings, interest, and withdrawals
- Conduct KYC/AML compliance checks
- Improve platform performance
- Generate certificates of savings
- Communicate updates, alerts, and promotions
- Prevent fraud and ensure security
3. Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of our contract with you
- Compliance with Nigerian regulatory requirements
- Legitimate business interests
4. Data Sharing
We may share your data with:
- Licensed financial partners
- Payment processors
- Identity verification partners
- Regulators (if required by law)
- Cloud hosting providers
We do not sell your personal data.
5. Data Security
We implement:
- Encryption in transit and at rest
- Two-factor authentication
- Access control and auditing
- Regular security assessments
6. Data Retention
We retain data:
- As long as your account is active
- For up to 5–7 years to satisfy regulatory requirements
- Longer where legally required (e.g., fraud investigations)
You may request data deletion where permitted by law.
7. Cookies
We use cookies to:
- Improve user experience
- Track performance
- Enable login and session security
You may disable cookies in your browser settings.
8. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion (where applicable)
- Object to certain processing
- Withdraw consent
- Request data portability
Requests can be sent to privacy@cashon.ng.
9. Children's Privacy
CashOn is not intended for users under 18.
We do not knowingly collect data from minors.
10. Changes to This Policy
We may revise this policy periodically.
Updates will be communicated via email or in-app notifications.
11. Contact
For questions about privacy:
CashOn Technologies Ltd., Lagos, Nigeria